Comprehensive Visibility Across Any UC Environment

SS Dependency Tree_MNectar’s Unified Communications Management Platform (UCMP) is revolutionizing how enterprise businesses and service providers manage their voice, video, and web collaboration applications, systems, and networks.

Our architecture-based, vendor-agnostic approach provides a holistic infrastructure for inventory, monitoring, alarming, root-cause-analysis, capacity, and performance management across global IP communications systems. And UCMP enables both remediation and remote programming support to ensure a truly seamless, quality user experience.

Whether your UC environment leverages Microsoft Skype for Business/Lync, Cisco, Avaya, or other platform technologies, UCMP can bring clarity to your business processes and complex UC interdependencies via centralized, cross-platform management and monitoring. At the same time, you’ll have real-time visibility into each UC user’s experience and actionable performance information for faster resolution of service issues.

The Unified Communications Management Platform (UCMP) architecture is comprised of four components, built from the ground up to accommodate diverse business units.

  • UC Foundation (UCF) – Superior Health & Performance Monitoring & Management
  • UC Diagnostics (UCD) – Advanced Monitoring, Management, Reporting and Diagnostics
  • Perspective – Easy-to-Deploy Synthetic Testing Capabilities
  • Call Analysis – Multi-Vendor CDR Collection, Rating & Cost Analysis

Together, these components enable economies of scale and IT collaboration while assuring an easy path for future technology needs and business growth. UCMP enables users to easily and cost-effectively integrate and manage new software and services from any other vendor while reducing operational costs and maximizing their organization’s total cost of ownership.

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