By: Tim Armstrong, VP Product Marketing, Nectar Services Corp. The other day I was on a “call” with another firm that we do business with – of course it was more than a “call” – it was a web meeting with desktop sharing, video and chat as well. As we were waiting for one of

By: Ken Lasko, Sr. Solutions Architect, Nectar Services Corp. Microsoft Teams continues to evolve at a rapid pace, and nearly every company who currently runs on-prem Microsoft Skype for Business deployments are investigating the feasibility of moving their UC infrastructure to the cloud. While moving UC workloads to the cloud eliminates the need for most (if

Spoiler alert. Yes, the struggle is real. My collaboration struggle story starts like many others. I’ve just awoken to start my day and one of the first things I do after shuffling the kids off to school is checking my calendar for the day. I, like many others, work from home so my connections to

Recognizing the Narrow Value of UC Monitoring & Alerting Matt Christopher September 4, 2018 Blood Pressure – An Indicator of Overall Health A few months ago, my father-in-law was admitted to the hospital for some pulmonary concerns.  When I got to his room to visit him, he was already tethered to a myriad of machines,

Matt Christopher July 9, 2018 Words Matter – Revisited About 18 months ago, in my Getting “Real” About Functionality – Getting Precise about the Capabilities of IT Pro Tools blog post, I first got on my soapbox about precision in language.  Today, I point my punctilious lexical lens at “reporting”. With the popularity of buzzwords

June 6, 2018 By: Tim Armstrong, VP Product Marketing, Nectar When you conjure up images of the Wild West, you most likely envision something along the lines of rugged characters, rowdy saloons, wide open spaces and unpredictable challenges. You imagine a place where laws are loose and difficult to enforce because individuality and a non-conforming

An Exploration of the Platform Domain of UC April 10, 2018 At Nectar, we break the world of UC into 3 “health” domains, the platform domain, the network domain, and the endpoint domain.  The fact that the UC user experience traverses these 3 health domains, makes it especially challenging to monitor, diagnose, and report on

The Impact of Digital Transformation on the UC Experience Matt Christopher, VP Customer Experience The Next Wave of Traffic on the Network As an opening to this blog, I was preparing an exhaustive exposé on the impact of sequential waves of immigrants throughout the history of the United States and their impact on the economy

  Imagine you’ve made the strategic decision to build an espresso bar at your company headquarters campus.  After much deliberation, you’ve decided on the name Ultimate Café.  There is obviously an expense to this investment and some disruption during construction, but the potential upside makes it all worthwhile.  You have built a place where your

The Value of Monitoring and Diagnostics for your SIP Deployment Take a SIP, Everyone’s Doing It “The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN)”. Source: Frost & Sullivan: Growth Opportunities in the VoIP Access and SIP Trunking