Powerful, Easy-to-Use Monitoring, Diagnostics and Reporting Platform for Managing Collaboration and Multi-Vendor Ecosystems

 

Great User Experiences are Enabled by a Healthy Collaboration Environment

Nectar enables the best Collaboration user experience with real-time visibility, alerting, troubleshooting and reporting across multi-vendor platform, network and endpoint environments.

Nectar improves enterprise operations and service delivery capabilities with consolidated management of a wide variety of collaboration technologies, devices and deployment scenarios.

  • Best-in-class support for cloud, hybrid and on-premise platforms
  • Intuitive, simple and powerful interface to enable support, operations, engineering and executive users
  • Unmatched correlation of session health across platform, network and endpoint environments

 
 

Strategic Technology Alliances

 

Tools for Collaboration Operations

Nectar is the premier management platform for voice, video and real-time collaboration operations and support teams. Our software portfolio empowers organizations to deliver great user experiences on voice & video.
 

Foundation

Superior platform, session and user experience monitoring & reporting.

Nectar foundation delivers multi-vendor, multi-platform health and availability monitoring and reporting in a single interface that is purpose-built for voice and video environments. Leveraging a variety of advanced telemetry inputs, Nectar Foundation is at the core of every Nectar deployment.

 

Diagnostics

Advanced, time-saving troubleshooting of voice and video sessions.

Nectar Diagnostics offers a unique, efficient and powerful alternative to traditional time-consuming troubleshooting activities by capturing advanced signaling and media analysis of every monitored call or call attempt. This allows administrators to analyze the original phantom issue without having to spend hours or days recreating a failed call scenario.

 

Perspective

Independent network health monitoring for voice and video traffic.

Nectar Perspective is a platform-independent network monitoring and assessment tool that utilizes synthetic traffic between software agents to simulate voice traffic on key network segments and monitoring the health of those sessions in real-time.

 

Differentiated Approach

Nectar’s Central Correlation Engine aggregates and correlates  real-time performance, usage and health telemetry from multiple sources such as vendor APIs, log files, SNMP traps, packet analyzers and platform database queries to provide an end-to-end view of user experiences on voice & video.

Nectar’s advanced capabilities ensure a great user experience by enabling Cisco, Microsoft and Avaya enterprise support and service provider teams to proactively manage multi-vendor network complexity. It provides enterprise IT teams with the actionable performance information they need in order to achieve faster issue resolution.

The Smart Choice for Great Collaboration User Experiences

Nectar knows what it takes to meet the needs of enterprise customers and their service providers. By enabling a great user experience, Nectar can deliver unparalleled business value to any  UC deployment. The ability to provide a centralized management view with real-time call troubleshooting not only speeds problem resolution and significantly reduces user dissatisfaction, it also eliminates operations team frustration and customer perception issues. With Nectar, enterprise customers can now more effectively align their vital IT initiatives with key business objectives, thereby freeing up critical resources and transforming their UC technology infrastructure into a highly responsive business asset.