Nectar CMP and CEM (Cloud Experience Manager) deliver the one / two punch
to ensure the highest quality Microsoft Lync experience

Farmingdale, NY – October 23, 2013 – Nectar Services Corp., a leader in the development of network monitoring and management software for IP voice, video, data, and advanced applications for the Unified Communications (UC) industry, today announced that the company’s application is Qualified with Microsoft Lync and has also been chosen as a Depth Partner in the Lync Software Defined Networking (SDN) API program.

Nectar CMP and CEM (Cloud Experience Manager) deliver the one/two punch to ensure the highest quality Microsoft Lync deployment and experience. Building upon CEM’s year of success, Nectar brings new value to Microsoft Lync customers and furthers its capabilities with the Lync SDN API. Nectar will be involved in the earliest prototypes of technology focused on enhancing the Lync experience and intends to have its commercial-ready products and enhancements delivered simultaneous with Microsoft’s official releases of the solution.

“We are very pleased Nectar has chosen to become a Depth Partner in the Lync SDN program,” commented Pascal Menezes, Principal Program Manager of Microsoft. “Nectar brings deep technical expertise and experience in the field of UC service assurance monitoring. Nectar’s Cloud Experience Manager (CEM), part of their Converged Management Platform (CMP) is a very powerful Lync monitoring solution; which has the ability to take real-time performance monitoring of Lync deployments to a new level.”

Menezes further stated “Nectar’s solution was qualified by Microsoft as being fully interoperable with Microsoft Lync Server 2010 and 2013, and is also the first solution to be fully compatible with the Lync SDN API.”

“This is a very significant milestone and achievement for Nectar” said David Giangano, Nectar’s CEO. “The Nectar CMP suite of solutions, along with Microsoft Lync Certification, delivers unique value and capabilities; greatly benefiting our channel partners and customers.” Giangano added, “Participating as a Depth Partner in the Lync SDN program provides Nectar’ the ability to focus on a great customer experience and align our Microsoft development roadmap further improving Nectar CMP and CEM.”

Nectar’s Cloud Experience Manager (CEM), as part of its Converged Management Platform (CMP) solution, provides comprehensive insight into network issues for fast problem resolution which results in a lower total cost of ownership (TCO). Nectar is the first network monitoring and service assurance provider to have been successfully tested, qualified and deployed with the Microsoft Lync SDN API.

Nectar’s tight integration, advanced correlation and deep forensic monitoring using the real-time service assurance API, enables root-cause analysis, identification and resolution in just a few clicks, without the need for traditional costly probes. Nectar can reduce problem resolution time by more than 70% when compared to standard network assurance tools.

Nectar optimizes Lync UC service management and the user’s experience with:

• Automatic correlation of all IP network session, content and topology data – capturing the entire “end-to-end” Lync experience
• Accurate root cause analysis identifies the “needle in the haystack” in just a few clicks
• Real-time and historic trending and reporting for greater predictability