UC Network diagnostics provider establishes internal infrastructure to support continued company and partner growth within Microsoft and Cisco ecosystems
JERICHO, NY, March 16, 2016 – Nectar Services Corp., a leader in the development and deployment of proactive network monitoring and management software for the Unified Communications (UC) industry, announced today that Matt Christopher has been appointed as vice president of customer experience for Nectar. In this new role, Christopher will be championing and driving channel and sales operations with an emphasis on improving the customer experience. This will allow Nectar to further grow the relationships it has with its customers and partners and continue to empower and enable them to provide end-to-end visibility within multi-vendor UC networks.
“Nectar has always made the success of its customers and partners one of its top priorities, ensuring that they have the necessary tools and support to exceed their UC networking and diagnostic needs,” said Matt Christopher, VP of customer experience at Nectar. “As our company continues to grow, especially within our key technology partner ecosystems such as Microsoft Skype for Business, I am looking forward to utilizing my experience to nurture our partners and partner program to ensure continued positive customer experiences and success.”
Christopher brings a diverse background of experience and expertise including sales, sales engineering, sales management and channel management supporting Microsoft, Avaya and Cisco. In his new position, Christopher will focus on developing new programs and processes that will further optimize satisfaction among Nectar’s customers and partners. Furthermore, Christopher will provide sales support and consulting to channel partners as well as support the overall sales effort for pricing, configuration tools, documentation and compensation strategies. Christopher will also be charged with leading strategic endeavors to facilitate key revenue growth for the company.
“Matt’s breadth of experience within the sales and channel processes for both manufacturers and partners is uniquely tailored to help Nectar grow in these critical areas,” said David Giangano, CEO for Nectar. “Matt has valuable insight into both our customers and partners, and he will work across the organization to promote our partner enablement and onboarding processes. We are looking forward to his leadership propelling our partners to better revenue growth streams and creating higher customer satisfaction.”
Matt Christopher is a regular author for Nectar’s Blog series: How We See UC.
About Nectar Services Corp.
Nectar, a global market leader in providing the most comprehensive monitoring and diagnostics software solution for Unified Communication services, enables IT and operation organizations to proactively ensure the end-user experience. Our flagship offering, the Unified Communications Management Platform (UCMP), which improves visibility and service delivery across integrated voice, video and data application solutions by providing unique and critical performance information. Nectar provides monitoring and diagnostics for millions of enterprise endpoints to over 1,200 enterprises in over 86 countries—including some of the largest global banking, search engine, service provider, healthcare, and manufacturing organizations in the world.