Archives: Blog Posts

Churchill Said it Best… Monitoring, Diagnostics, and Reporting Can Ensure UC Presents Well Matt Christopher August 31, 2015 Confessions of A UC Blogger I am a shameless Microsoft UC apologist. I have been involved with Microsoft UC since LCS. I have always been an early adopter and have advocated for Microsoft UC for over a

Hindsight May be 20/20, But Let’s Keep the Horses in the Barn – Part Two The Significance of Proactive Monitoring to Minimize Negative User Impact and Optimize User Satisfaction Matt Christopher July 29, 2015 In our last blog post, we detailed the nightmare of trying to reduce user frustration with quick resolution of issues within

The Significance of Proactive Monitoring to Minimize Negative User Impact and Optimize User Satisfaction Matt Christopher July 10, 2015 Given the complexity of a UC deployment with its variety of software, servers, circuits, gateways, routers, switches, and devices, user-impacting issues are understandably unavoidable. When you consider the number of potential steps between a problem occurring

The Importance of IT Pro Tools for Ongoing Operations of A Microsoft UC Deployment Matt Christopher June 26, 2015 Office Communication Server 2007 (OCS 2007) represented Microsoft’s first significant step toward offering enterprise-grade, software-powered voice. During those early years in the Unified Communications (UC) market, Microsoft’s focus was purely on deployment. Considering the dichotomy between