Nectar UC Diagnostics for Session Border Controllers: Unparalleled Health & Performance Monitoring Provides Complete, Real-Time VisibilityNectar’s Unified Communications Management Platform (UCMP) offers a wealth of opportunities to solve critical customer needs. It provides complete visibility into the health and performance of the SIP network and the Session Border Controller (SBC), and resolves migration challenges such as poor audio quality associated with ineffective design and implementation. Within the modular UCMP framework, the UC Diagnostics (UCD) system efficiently tracks both signaling and media across the SBC infrastructure and session level diagnostics at the carrier demarcation point. It allows you to effectively isolate issues related to the internal network, the SIP service provider, or the SBC itself. Total visibility eliminates finger pointing and ensures that corrective actions occur in a timely manner – thereby reducing time to resolution, guaranteeing optimal voice quality, and ensuring a superior user experience.
- Proactively monitors the health, performance, and capacity of the SBC infrastructure.
- Tracks and monitors SIP signaling errors on both sides (public and private) of the SBC.
- Provides clear RTP quality measurements on both sides of the SBC.
UC Diagnostics Functionality
|Bracketing||Isolates issues to internal (private) or external (public/PSTN) side of your SBC demarcation point, signaling, and/or media|
|Real-Time Media Statistics||Provides real-time, during call, media analysis to show the true end user experience|
|Media KPI||Offers current and historical key performance indicators for alerting and trending (MOS, packet loss, jitter, etc.)|
|SIP Response Codes||Identifies unexpected SIP termination/error codes and quickly finds problem sessions|
|Ladder Diagrams Signaling Capture||Quickly debugs hard to find signaling issues|
|Signaling KPIs||Includes current and historical (signaling) key performance indicators for alerting and trending (post-dial delay, etc.)|
|Site Tracking||Delivers site-based session tracking and reporting to identify systemic versus local failures (heat map view)|
|Related Sessions||Swiftly identifies and relates all legs of a call|
- Scalability: Unique integration with Sonus provides the ability to monitor multiple geographically distributed SBCs from a centrally located UC Diagnostics system. This reduces complexity at the network edge and enables monitoring for new sites to be turned up via a simple configuration setting on the Sonus SBC. It also simplifies and speeds deployment by significantly reducing the setup time associated with monitoring new SBCs.
- Centralized Management: A single UC Diagnostics system, or set of UC Diagnostics systems, can be installed in a centrally located and secure data center to monitor Sonus SBCs deployed at remote sites. This reduces the number of UC Diagnostics servers that must be installed, and dramatically decreases maintenance costs.
UC Diagnostics for Sonus SBC: Key Features
- Significantly reduces operations and maintenance costs since UC Diagnostics devices are not physically deployed at remote sites.
- Enables monitoring of all remote SBCs via a single, centrally located UC Diagnostics system – with no loss of functionality.
- Facilitates monitoring and rapid turn up of new sites by means of a simple configuration change on the Sonus SBC.