Nectar Speeds Adoption of Microsoft Skype for Business and Lync Deployments
Nectar was the 1st fully qualified UC Monitoring and Diagnostics solution and Depth Partner for the Microsoft SDN API program. Additionally, at Ignite 2015, Microsoft announced Nectar as one of only three certified IT Pro Tools Partners for Skype for Business.
Microsoft IT Pro Tools Program ensures Skype for Business provides the IT Pro a full suite of tools, documentation and systems that enable the IT Pro to deploy, support, and manage Skype for Business successfully from end-to-end.
- Skype for Business
- Microsoft Lync 2013
- Microsoft Lync 2010
Microsoft selected and qualified Nectar as an IT Pro Tools Depth Partner for the program based on their proven UC management product expertise, their deep experience in Skype for Business and Microsoft Lync, and proficiency in enterprise voice and video. Nectar dramatically simplifies the operations of Skype for Business deployment, by automating the assessment and monitoring of the underlying networking infrastructure.
With the deployment of Microsoft Lync – and now, Skype for Business – as the leading enterprise voice and video UC solution, the demands on network resources will continue to increase exponentially, along with the user’s expectation of quality. Nectar UCMP is certified for Skype for Business. With Nectar UCMP, enterprise customers and their service providers can proactively monitor, manage, and measure the health and performance of their entire Microsoft Skype for Business ecosystem. Regardless of other vendor or technology platforms that may be operating within the same network environment, the UCMP solution can provide seamless insight, metrics, and root-cause analysis of issues that may affect user quality and the overall Skype for Business experience.
Because of the unique way in which Nectar UCD software is integrated with Microsoft’s Software-defined Networking (SDN) API, Nectar’s service providers and enterprise customers are able to easily and proactively monitor and manage Microsoft Skype for Business and Lync environments. In fact, Microsoft selected Nectar as one of the few Depth Partners within the company’s SDN API program because the Nectar UC Diagnostics module assures the highest quality Microsoft Skype for Business and Lync deployment end user experience.
With Nectar UCMP, enterprise customers and their service providers can proactively monitor, manage, and measure the health and performance of their entire Microsoft Skype for Business ecosystem. Regardless of other vendor or technology platforms that may be operating within the same network environment, the UCMP solution can provide seamless insight, metrics, and root-cause analysis of issues that may affect user quality and the overall Skype for Business experience. Nectar is a featured IT Pro Tools Partner to provide Skype for Business UC application performance management for 5 primary categories:
- Network Pre-Assessment;
- and Troubleshooting/Diagnostics
Pre-Network Assessment – To ensure a user’s environment is ready for Skype for Business, during the planning and pilot phase, it is critical that a network assessment is completed. Nectar’s deep UC/VoIP expertise, in conjunction with its Perspective module for synthetic calling, enables enterprises and service providers to fully understand current network gaps, and provides alerts on any issue that could impact Microsoft Skype for Business monitoring performance.
Multi-Vendor UC Application Health and Performance Monitoring – The Nectar UCMP solution provides complete visibility across the entire multi-vendor Skype for Business ecosystem – significantly reducing the time it takes to isolate and resolve issues. Further, Nectar can monitor and report on nearly every segment of the Skype for Business ecosystem, including Skype for Business/Lync management servers, Quality of Experience (QoE) database, IP PBXs, SBCs, Voice Gateways, Routers, Premise Wi-Fi, etc.
Reporting – Nectar’s enhanced reporting and advanced analytics capabilities work across the UCMP architecture to provide advanced business intelligence and analytics. It correlates across multiple platforms, including SBC’s, gateways, premise Wi-Fi, Microsoft Skype for Business/Lync, Avaya, and Cisco. During the pre-assessment phase, Nectar’s advanced reporting provides robust trending and analysis, as well as performance reports. With the enhanced reporting and advanced analytics, IT Pros can explore beyond standard operational dashboards to gain deep awareness into areas of concern, such as SLA performance analysis, network traffic optimization, root cause analysis, license utilization, and IT asset management. The intuitive reports can provide user experience detail across voice, conferencing, video, and IM technologies.
Diagnostics & Root Cause Analysis – For Skype for Business voice, video, and collaboration sessions, the ability to identify, isolate, and quickly remediate issues that may impact the Skype for Business management user experience is essential. Nectar’s tight integration with the Microsoft SDN API enables customers to measure real-time media quality by monitoring the path of the Skype for Business monitoring session across the routed network, thereby ensuring quick root-cause identification.
As enterprise organizations continue to face new and complex operational challenges within their evolving UC landscape, Nectar is poised to deliver unparalleled business value by helping enterprise businesses and service providers maximize existing technology investments, manage multi-vendor network complexity, mitigate cross-platform security risks, and achieve quantifiable cost savings across global, unified communications systems.