Benefits
For many businesses, unified communications is like that castle in the sky. With nectar/ESM, we make that vision a reality. Not tomorrow, the next day or a year from now. Today.
The Nectar Enterprise Session Management (nectar/ESM) platform delivers all of the business benefits of unified communications. From cost savings and operational efficiencies, to consolidated resources and centralized management, plus so much more.
The true benefit of nectar/ESM is the ability to deliver on the promise of unified communications without forklifting a company’s entire IT infrastructure.
It’s easy to acknowledge all of the advantages of a unified network. The million dollar question is how to get there.
Let Nectar Show You the Way.
- Smooth Transition to VoIP: Leverage existing infrastructure to gain the benefits of unified communications. Seamlessly connect disparate systems and transition at your own pace, and budget.
- Immediate Cost Savings: Gain immediate cost savings with the nectar/ESM platform. Cut telecom expenses across the board with Nectar’s trunk reduction, on-net calling, least-call routing, cellular bypass and cellular dial around.
- Centralization of Services & Applications: The tremendous cost savings is just the beginning. Nectar/ESM centralizes a company’s entire telecommunication environment. Embraced shared applications such as IVR, Messaging, Mobility and Conferencing. Plus, manage multiple carrier relationships from a single platform.
- Business Continuity for Voice: Disaster Recovery isn’t just for data anymore. Achieve seamless business continuity for voice networks with global re-routing of DIDs and centralized management of all inbound/outbound voice traffic using the Nectar web portal. Plus, automated failover with geographic redundancy.
- Enhance Customer Service: Bring customer service to new heights with skills-based routing for local branch locations and contact centers